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FAQ

  • I placed an order. When will my package arrive?
    All packages are shipped via USPS. The processing time for orders is 3 - 5 business days. After the processing time, the delivery time within the United States is 3 - 6 business days, and 10 - 15 days for international shipments. Please keep in mind that during holidays, this time may vary. Please refer to our Shipping Policy.
  • What method is used for shipping?
    All packages are shipped via USPS.
  • How can I reach CQB's customer service?
    For customer service inquiries only, please email support@colorqueenbeauty.com
  • Do you offer returns?
    No. All sales are final. Please refer to our Refund Policy. Please note, Color Queen Beauty, reserves the right to refuse all returns.
  • Can I change my order once I've placed it?
    No. Once you place your order, it is final.
  • Are COLOR QUEEN BEAUTY products sold at any other retailers?
    No. CQB products are exclusively sold online at colorqueenbeauty.com
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