SHIPPING & RETURNS
SHIPPING
Color Queen Beauty currently only accepts orders that are billed and shipped to locations within the United States. Orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). CQB shall not be liable for any lost, stolen or damaged packages or for any delay caused by act or default of the shipping carrier. CQB is responsible for orders until they leave our warehouse facility only. Once the package has left the facility, it is between the shipping company and the customer to ensure the goods arrive safely.
SHIPPING RULES AND RESTRICTIONS
Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside the United States. We reserve the right to define which products may be delivered to your country. Please note that many countries have specific import restrictions on certain products of materials, it is the responsibility of customers to check local customs regulations before placing an order for international delivery. All purchases will be made in US dollars. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration fee. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing any orders for international delivery.
PAYMENT METHODS
For your security your billing name and address must match that of the credit/debit card used for payment. We reserve the right to cancel any order that does not match these criteria.
BILLING
Your credit card will be billed once your order is shipped.
SALES TAX
We are required by law to collect state sales tax on orders being shipped to states in which we have nexus.
NO PRICE ADJUSTMENT POLICY
We do not offer price adjustments on any products.
PURCHASE POLICY
You represent and warrant that you are buying products or services from the site for your own personal or household use only, and not for resale or export. CQB may reject orders at any time in their sole discretion if they suspect the order is for resale or export.
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CQB is not liable for any allergic reactions for the use and/or distribution to self and other parties, including but not limited to any animals or pets. If you have any medical conditions, it is best practice to consult your doctor, before using any new cosmetics.
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ACCURACY OF INFORMATION
Although we try to represent our shades and describe and depict textures of items as accurately as possible, the actual colors you see depend on your monitor and product descriptions, colors, information, or other content is subject to change.
FORCE MAJEURE
CQB shall not be liable for any delay or failure of performance due to conditions or events beyond its reasonable control, including, without limitation, natural disasters, accidents, labor disputes, shortages, ordinances, rules and regulations and inability to obtain material, equipment or transportation. If CQB production of merchandise is curtailed or suspended, deliveries may, at CQB's option, be cancelled or be proportionately curtailed and then, at CQB's option, resumed upon the removal of the cause so interfering with production and continued until the entire quantity purchased hereunder has been delivered. CQB shall have the right to allocate its available supply of goods among its customers and affiliates in such manner as CQB deems fair and equitable.
DISCLAIMER OF WARRANTIES/LIMITATION OF LIABILITY
CQB MAKES NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT TO THE GOODS DESCRIBED HEREIN, INCLUDING WITHOUT LIMITATION ANY REPRESENTATION OR WARRANTY CONCERNING THE DESIGN, MANUFACTURE, USE OR PERFORMANCE OF ANY SUCH GOODS OR ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CQB’S TOTAL LIABILITY FOR ANY COST, LOSS, DAMAGE OR OTHER POTENTIAL OR ACTUAL EXPENSES ARISING DIRECTLY OR INDIRECTLY OUT OF THE PURCHASE AND SALE OF THE GOODS DESCRIBED HEREIN SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE GOODS WITH RESPECT TO WHICH ANY CLAIM IS MADE, REGARDLESS OF THE FORM OF THE ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE. IN NO EVENT SHALL CQB BE LIABLE IN ANY WAY FOR ANY CONSEQUENTIAL OR SPECIAL DAMAGES EVEN IF CQB IS INFORMED OR IS OTHERWISE AWARE OR SHOULD BE AWARE OF THEIR LIKELIHOOD.
GOVERNING LAW
All matters arising out of or relating to the purchase of goods are governed by and construed in accordance with the internal laws of the State of California, USA without giving effect to any choice or conflict of law provision or rule (whether of the State of California or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of California.
SUBMISSION TO JURISDICTION
Any legal suit, action or proceeding arising out of or relating to this Agreement shall be instituted in the federal courts of the United States of America or the courts of the State of California in each case located in the County of Los Angeles, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action or proceeding.
SEVERABILITY
If any term or provision of these Terms is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of these Terms or invalidate or render unenforceable such term or provision in any other jurisdiction.
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RETURN POLICY TERMS AND CONDITIONS OF PURCHASE
Your offer to purchase goods is accepted solely upon the terms and conditions stated below. Any additional or different terms and conditions proposed by you are rejected and shall have no effect. You agree that your order is an offer to buy, under these terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.
PRICES
All prices, discounts, and promotions posted on this site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total, and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing, promotions and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
ORDER PROCESSING
Most orders are processed within 48 hours of receipt (processing time does not include weekend days). Orders placed on Saturday and Sunday will be processed the following Monday, unless a holiday is and/or observed on that Monday. Then the order will be processed on the following working day. All purchases are subject to credit authorization prior to processing. Only authorized purchases may be processed and shipped.
ORDER CANCELLATIONS
Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons for cancellation are:
Item(s) not available.
Difficulty in processing payment information.
Cannot ship to address provided.
Duplicate order was placed.
ITEM AVAILABILITY
If an item selected is temporarily out of stock at the time of your order, you will be notified via email. You will not be charged for any item until it is shipped.
ONLINE PURCHASE RETURN
All orders are final sale. No returns, money back and/or exchange.
Please note that although we have tried to accurately display and represent the colors of the products, the actual colors you see will depend on your monitor.
DAMAGED ITEMS:
It is of the utmost importance for us to ship our product in pristine condition. However, it is normal for there to be signs of travel since our method of delivery is the United States Postal Service. Please keep this in mind when your order is received. All sales are final.
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